Three pillars of excellence

Operational

Operational

Our goal is to deliver sector-leading support across the Group and its Divisions in Credit Control, Accounts Payable, Promotions Management, Reporting, Logistics, Human Resources, Procurement, Information Systems, Customer Services, Group Finance and Corporate Communications. By delivering consistent, agile and competitive solutions we aim to be the partner of choice in meeting the demands both of the business and the constantly evolving FMCG sector.

Knowledge & Expertise

Knowledge & Expertise

Our centres of excellence are managed by professionals with the specialist knowledge and expertise to lead, develop and implement solutions for our Group. We invest in our people through provision of accredited training, development opportunities and access to professional networks.

Technology

Technology

Technology is continuously evolving and we invest in the latest tools to meet the needs of our client divisions and teams. SAP software allows the Group and its Divisions to manage operations and transactions in a holistic way, aligned to our business partner’s technologies and requirements.

A People-First Culture

At SHS we place people at the heart of everything we do. We always have. We aim to provide a supportive and values-driven culture, with accredited training and development opportunities at all levels and across a variety of specialist areas, including finance, customer services, IS, logistics, procurement, corporate communications and HR.

What’s more, we have recently engaged in the nurturing of tomorrow’s talent through a number of initiatives and placements with schools and universities.

At a glance

Finance

Finance

This department is responsible for Group management reporting, taxation, pensions & benefits, treasury and internal auditing.

Finance Shared Services

Finance Shared Services

There are six teams here – Promotions & Commercial, Promotional Spend & Rebate, Purchase to Pay, Invoice to Cash and Reporting – handling invoice processing, payment runs, account management, cash collection, promotional management, price queries and rebate settlement for the Group’s commercial divisions.

Information Systems

Information Systems

This department manages our SAP platform, master data, IS infrastructure and associated applications. There are dedicated teams responding to all user requests via the Service Desk.

Logistics & Customer Services

Logistics & Customer Services

This department manages all customer orders and the logistics needs for the Group’s commercial divisions. This includes the processing of all orders, working with 3PL logistics providers and warehouses, transport planning and finished goods stock management.

Corporate Communications

Corporate Communications

In such a large and diverse Group, effective communications are crucial. This department handles all our internal and external comms, including media relations, event management, copywriting and crisis management.

Human Resources

Human Resources

The HR team focus on getting the best from and supporting our current employees and looking for new talent to join the SHS team. The main areas covered by the team include HR Business Partnering, Learning & Development, Talent Management including recruitment & payroll and benefits.