Sales Support Executive

Sales, SHS Sales & Marketing Ireland

Closing Date: 17th Dec 2021

Interested in applying for this job email your CV now

Role Purpose:

To work as part of the Sales Team to support the Field Sales Manager, Field Sales Supervisors and Business Managers to collectively surpass joint business plans. Where appropriate lead project initiatives, to create new and improved ways of working with a goal of being seen as ‘Best In Class’ within the FMCG sector. Ensuring both internal & external objectives are delivered.



  • Liaising with FSM, FSS, BM’s, and various teams within SHS Group Shared Services so as that agreed promotions are activated correctly via the FST’s to ensure top line and bottom line growth is optimised.
  • Build relationships and develop contact with appropriate divisions in order to have a wide contact matrix. To participate in monthly / quarterly meetings Account Review and Sales Meetings where required to discuss next quarter key milestones such as new lines, off shelf promotions & forecasts with key stakeholders where required. Build relationships at all levels.
  • To review NLF’s and ensuring all is correct as agreed by Busines Manager
  • Providing additional selling support for key customer meetings with BM’s & FSM
  • Ongoing distribution review of our own brands & competitor brands customer feedback via retail accounts and reporting back regularly as to how our brands & competitors are performing / promoting
  • Work with the commercial planning function to deliver best in class reporting to support the business cycle
  • Take responsibility where required for production & management of all Field Sales collateral with guidance from the wider team for customers as required.
  • Prioritise own tasks & duties to deliver team objectives.
  • Other ad hoc/admin duties as and when required.


  • Review of agreed products, promotions, pricing and new listings within all key customers and ensuring that Internal system is correct by running appropriate reports to advise Field Sales Manager and Business Manager. Also ensure to confirm go live of promotions on day 1 where applicable. Attend Internal Supply meetings where required.
  • To ensure that agreed new listings are set up correctly on to the SHS systems and the customers portal where necessary. Ensure key reporting & tracking of NPD is set up & actioned ongoing.
  • Completing where appropriate CPAs, Customer New Line Forms and & other account related set up forms as may become necessary & as directed by the Business Manager.
  • Review any new listings, delisted lines or changes in distribution and to ensure these are highlighted to stakeholders.
  • Obtaining relevant and necessary data for validation and release of customer promotional invoices where necessary / required.


  • Enable all key channel team meetings to be as efficient & effective as possible.
  • Work alongside wider field sales teams to support reporting & analysis as required
  • Ensure you are embracing the SHS ‘Spirit’ ways of working.
  • Personal control and care of Company property


No specific formal qualifications are required.


Experience in a similar role within an FMCG organisation would be advantageous.

  • Computer literate with Confident use of Excel.
  • Ability to analyze and resolve problems.
  • Must be able to communicate effectively and to work collaboratively with internal and external customers at all levels.
  • Practiced ability to complete tasks quickly including the capability to multi-task.
  • Must be able to use own initiative whilst being flexible and adaptable to customer’s needs.
  • Proven Time Management skills in relation to changing workloads.
  • Good organization & prioritization skills.

Core Competencies:


Puts the customer at the heart of all that we do, understands their needs and expectations in order to deliver excellent service or solutions.

*Customers – internal/ external/ consumer


A desire to develop your career within a sales environment is required.

Commits to and achieves successful outcomes, even when times are tough. Embraces change and plans accordingly.


Generates trust and respect by contributing effectively through positive interaction with key stakeholders and customer deliverance.


Optimises ways of working and champions tools and skills to deliver. Strives to deliver continuous improvement and to find solutions.


Demonstrates ambition to grow themselves and our business in line with our values and is an ambassador for SHS.

Job Specific Competencies:

  • Numerate and able to interrogate and interpret data relating to multiple brands and sales channels
  • Analytical with strong communication skills at all levels and a confident team player
  • Understanding of Supply Chain and Commercial principles to meet our customers needs.
  • Strong communication and excellent interpersonal skills. Comfortable liaising with individuals at all levels.
  • Excellent attention to detail.
  • Able to work to strict deadlines and remain calm under pressure.
  • Displays sound judgement in prioritisation of workload and decision making.
  • Proactively seeks improved ways of working and adoption of best practice principles.
  • Demonstrate behaviour consistent with Company values

Our Values:

SPIRIT captures our essence, demonstrates our culture here at SHS and reflects the behaviours required to drive our business forward.

S As one group we are stronger together

P Accountable for delivering our business performance

I Integrity and humility in our relationships R Responsible for our people, brands, business partner and community

I Initiative and drive from everyone

T Collaborative teams that respect each other and celebrate success

Interested in applying for this job email your CV now

Apply Here

Share this job

We value your privacy

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time.
Find out more.

Accept & Close