Job Description
Responsible for designing, implementing, delivering and evaluating training programs that enhance the skills and knowledge of our employees and build capability.
This role requires a proactive individual with supply chain experience who can identify training needs, develop and deliver effective learning solutions, and foster a culture of continuous improvement.
Key Responsibilities/Duties
- Training Needs Analysis: Conduct assessments to identify training and development needs within the organisation.
- Program Design: Develop and design engaging and effective training programs, workshops, and e-learning courses.
- Programme Management: Apprenticeships, early careers, talent management, work experience and internships as required.
- Programme Delivery: Facilitate training sessions, company inductions and workshops, for employees at all levels.
- Talent Management: Support the HR team with the SHS Talent Management Process, including Talent Reviews as appropriate as well as Learning and Development outcomes.
- Training Evaluation: Assess the effectiveness of training programs through feedback, surveys, and performance metrics. Make data-driven decisions for continuous improvement that are shared with key stakeholders.
- Budget Management: Manage the learning and development budget, ensuring cost-effective use of resources.
- Continuous Improvement: Stay updated with the latest trends and best practices in learning and development to continuously improve training programs.
- Documentation: Maintain accurate records of training activities, attendance and outcomes.
- Partnership: Work closely with people managers and senior management to identify training needs and ensure alignment with business objectives.
- Compliance: Ensure all training programs comply with relevant regulations and industry standards such as BRC and SEDEX.
- Support: Provide guidance and support to employees regarding their professional development and career progression. Arrange and lead training meetings with teams on a monthly basis.
- Administration: Group lead training programmes, L&D calendar and administration as required.
- Project Management: Support or lead group projects as required e.g. Group Apprenticeship/Graduate Programme.
Experience/Qualifications
- Minimum of 3-5 years experience designing and delivering training solutions in a supply chain in a FMCG environment.
- Proven experience and success as an L&D Advisor/Manager, Training Manager or similar.
- Strong knowledge of training methodologies and adult learning principles.
- Excellent presentation and facilitation skills.
- Proficiency in using e-learning platforms and tools such as Nvolve.
- Experience of using Metrics to create dashboards.
- Full working knowledge of Microsoft Office.
- Excellent communication and negotiation skills, and sharp business acumen to confidently recommend appropriate interventions and solutions.
- Ability to build rapport with employees and vendors.
Desirable
- Degree in Human Resources, Education, Business Administration or related field.
- Level 4 Advanced Food Safety and HACCP (or a willingness to undertake training).
- A background in an HR discipline and willingness to support the HR team as required.
Additional Information
- Strong interpersonal and communication skills.
- Self-motivated with a proactive approach.
- Strong organisational and time management skills.
- A desire to constantly improve training effectiveness by developing new approaches.
- Strong presentation skills.
- Ability to build strong relationships with stakeholders at all levels and influence others.
- Creative and innovative thinker.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
